{"id":17220,"date":"2025-07-07T14:54:25","date_gmt":"2025-07-07T14:54:25","guid":{"rendered":"https:\/\/houdeisolation.com\/?page_id=17220"},"modified":"2025-07-07T14:58:17","modified_gmt":"2025-07-07T14:58:17","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/houdeisolation.com\/en\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>Last update: July 6, 2025<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>Houde Isolation<\/strong>, Protecting your personal information is a priority for us. The purpose of this privacy policy is to inform you about how we collect, use, communicate and protect the information you provide to us, in compliance with Quebec's Act 25 on the protection of personal information.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">1. Collection of personal information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We collect only the information needed to offer you our insulation, soundproofing, waterproofing and decontamination services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The types of information we may collect include :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First and last name<\/li>\n\n\n\n<li>Postal address<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Address of project to be insulated<\/li>\n\n\n\n<li>Information about your building or quote request<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This data is collected via :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Online submission forms<\/li>\n\n\n\n<li>Telephone calls or e-mail exchanges<\/li>\n\n\n\n<li>Messages on social networks (Messenger, etc.)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. Use of personal information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your information is used for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Get in touch with you to discuss your project<\/li>\n\n\n\n<li>Offer you a free quote<\/li>\n\n\n\n<li>Schedule an appointment or a visit<\/li>\n\n\n\n<li>Answering your questions or requests<\/li>\n\n\n\n<li>Send you follow-ups, reminders or notifications related to your submission<\/li>\n\n\n\n<li>Inform you about related services or available subsidies (e.g. R\u00e9noclimat program)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell or rent your data to third parties.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. Sharing personal information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your personal information may be shared only :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>With team members responsible for customer service or project evaluation<\/li>\n\n\n\n<li>With trusted partners (e.g. certified energy assessors) only if necessary to help you access subsidies or programs related to your work<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. Data retention and protection<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We keep your data only for as long as is necessary to provide the services you have requested, or as required by applicable law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your information is stored in a secure environment, including :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On secure CRM platforms (e.g. GoHighLevel)<\/li>\n\n\n\n<li>Restricted access to authorized personnel only<\/li>\n\n\n\n<li>With electronic and physical protection measures<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. Your rights<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with Law 25, you have the right to :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your personal information<\/li>\n\n\n\n<li>Request correction in case of error<\/li>\n\n\n\n<li>Withdraw your consent at any time<\/li>\n\n\n\n<li>Request the deletion of your data, subject to our legal obligations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights, please contact us at :<br>\ud83d\udce7 <strong><a>isolation@gestionhoude.com<\/a><\/strong><br>\ud83d\udcde <strong>450-712-9001<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. Use of cookies<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may use cookies to enhance your user experience and analyze traffic (Google Analytics, Facebook Pixel, etc.). You can refuse the use of cookies via your browser settings.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">7. Changes to this policy<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the date of the update. We encourage you to review this policy regularly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">8. Contact<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about our privacy policy or the management of your personal data, you can contact us at :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Houde Isolation<\/strong><br>\ud83d\udccd Montreal South Shore - Eastern Townships - Quebec South Shore<br>\ud83d\udcde 450-712-9001<br>\ud83d\udce7 <a>isolation@gestionhoude.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 6 Juillet 2025 Chez Houde Isolation, la protection de vos renseignements personnels est une priorit\u00e9. Cette politique de confidentialit\u00e9 vise \u00e0 vous informer sur la mani\u00e8re dont nous recueillons, utilisons, communiquons et prot\u00e9geons les renseignements que vous nous fournissez, en conformit\u00e9 avec la Loi 25 du Qu\u00e9bec sur la protection [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17220","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - Houde Isolation | Experts en Isolation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/houdeisolation.com\/en\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9\" \/>\n<meta property=\"og:description\" content=\"Derni\u00e8re mise \u00e0 jour : 6 Juillet 2025 Chez Houde Isolation, la protection de vos renseignements personnels est une priorit\u00e9. 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